Shipping

We deliver globally from Denmark. Delivery to EU countries is free of charge. For any other region, the shipping cost will be stated at order placement.

All non-stock products – Despatched within 6 weeks from date of order.
Stocked products – Despatched 1-2 days from date of order.
Stocked products, momentarily out of stock – We will advise you accordingly via e-mail.

Return policy

We will exchange or refund standard items which you are not happy with, provided they are returned to us in 100% original condition (product & original packaging) within 14 days of receipt. Please ask for proof from your chosen carrier, as we cannot be held responsible for lost or transit damage. Custom made products are not eligible for return.

Delivery charge and/or returned postage will only be refunded if the item is faulty. If an item is received damaged, please inform us within 24 hours of receipt, so we can arrange for a replacement product. In case of receipt of faulty goods, we will reimburse you in full, both cost of product & postage as well. In case of non-faulty goods, we will reimburse you for product cost only.

Please notify us regarding return’s via e-mail: kbh@kobenhavns-mobelsnedkeri.com

Return address:
Københavns Møbelsnedkeri, Sturlasgade 14P, 2300 Copenhagen S.